Even the most effective compliance training program will not prevent a small number of employees from engaging in activity that does not comply with the organizations policies and procedures or with the law. Every ethics and compliance program needs a method for identifying and resolving this type of conduct. The need for this type of exception-reporting mechanism is reinforced by the OIG Compliance Program Guidance for Hospitals, which states: "The OIG encourages the use of hotlines (including anonymous hotlines), e-mails, written memoranda, newsletters, and other forms of information exchange to maintain those open lines of communication."
HCA maintains an Ethics Line for reporting possible misconduct or obtaining guidance on an ethics or compliance issue. The Ethics Line number is 1-800-455-1996, and is included in our Code of Conduct and on posters throughout our facilities.
The HCA Ethics and Compliance Program is described in the following document: HCA Ethics and Compliance Program.
HCA Code of Conduct A Tradition of Caring provides guidance to HCA colleagues and sets forth ethical and legal standards. We encourage you to read our Code of Conduct and see the high standards by which HCA colleagues live.
We maintain an Ethics Line (1-800-455-1996) to receive reports from anyone who is aware of a violation of our Code of Conduct or Policies and Procedures. This line is answered at all times.
Individuals who wish to call the Ethics Line from outside the United States should follow these Instructions.